Organize and lead the room and public area daily cleaning and other hotel spaces, ensures the experience meets the requirements of the guest, with responsibilities as follows:
- Oversees and directs the operation of the Housekeeping Department of the hotel to ensure product quality standards are met and that outstanding Service is provided to guest according to the hotel and Company business objective
- Represent the management in handling all designated area of operation within the hotel and perform any additional assignment as delegated by the General Manager, Room Division Manager with competent and effective as much as possible in observances with hotel policies.
- Coordinate the preventive maintenance schedule of rooms and public area
- Identify training needs and to ensure departmental training plans are developed and implemented in accordance with company standards